Challenges

Complex and heterogeneous system landscapes

The core challenge lies in ensuring stability, compliance, and adaptability at the same time.

Heterogeneous SAP basis operations

SAP systems are operated in on-premises, private cloud, and hyperscaler environments. Different operating logics and responsibilities make uniform governance more difficult.

Complex system landscapes

Over the years, system landscapes have evolved with numerous custom developments, interfaces, and dependencies. Changes are complex and associated with difficult-to-predict impacts.

Technical legacy issues

Legacy technical debt, outdated releases, custom extensions, and a lack of standardization increase operational effort and risk during changes.

Unclear role of the cloud

There is a lack of a clear strategy and classification of which systems should be transitioned into future operating models and what role the cloud plays in this process.

Increasing business demands

Business units expect faster adaptations, integrated processes, and higher availability while response times continue to decrease.

Regulatory, security, and compliance pressure

Regulatory requirements and security standards are continuously increasing. Their consistent implementation across all systems is often not ensured.

Lack of end-to-end responsibility

Shared responsibilities between internal IT, providers, and vendors lead to coordination issues, longer outage times, and unclear accountability.

High requirements for availability and performance

Business-critical applications must be performant and available at all times. Internal SLAs are often not realistically achievable, especially during incidents or peak loads.

Our Solution

Unified governance for SAP and non-SAP landscapes

Our approach combines architecture, transformation, and operations into an end-to-end model.

Unified governance of hybrid operating models

Different operating environments are brought together in a consistent model tailored to customer needs. On-premises, private cloud, and hyperscalers can thus be operated and governed jointly.

End-to-end operation of the entire SAP landscape

Systems, applications, and interfaces are operated as an integrated unit. Dependencies are taken into account and not treated in isolation.

Structured modernization of the landscape

Existing systems are selectively streamlined and aligned with a sustainable target architecture. Technical debt is reduced and system standardization (e.g., clean core) is driven forward.

Clear implementation of cloud strategies

Cloud is integrated along defined target architectures. Migration, operations, and architecture are implemented in a coordinated manner.

Alignment with business requirements

Technical development follows business processes. Changes are implemented in a structured and transparent manner. Costly legacy components are reviewed and, wherever possible, migrated to the SAP standard.

Integrated security and compliance implementation

Security requirements and regulatory obligations are implemented systematically and end-to-end. Operations and compliance are not separated but part of the same structure.

End-to-end assurance

A central service owner with end-to-end responsibility coordinates all stakeholders and remains the single point of contact for the customer.

Stable operations with SLA coverage

Contractually defined SLAs, proactive monitoring, structured incident and problem management processes, and rapid coordination of all involved parties ensure stable operations.

Our Services

End-to-end services for SAP and non-SAP transformation, operations, and application management

Our services cover the entire SAP and non-SAP value chain, from strategic alignment through migration and implementation to stable operations and continuous improvement.

SAP Licenses

Analysis, consulting, and sales of SAP licenses to control usage, costs, and compliance, as well as SAP software support.

S/4 Migration

The Manage Now Transcelerator™ provides early transparency into risks, dependencies, and efforts, enabling a structured migration to SAP S/4HANA from analysis through to execution. A core component of the Transcelerator is Manage Now’s proprietary S/4 Custom Code Engine (SCCE). SCCE enables, at a fixed price, the automated conversion of custom code to HANA- and S/4HANA-compliant code, delivering significant time and cost savings as well as reliable planning of project timelines and costs.

SAP Consulting

Consulting on SAP strategy, S/4 pre-study, target architecture, and optimization of core business processes.

SAP GROW/RISE

Migration of systems to the SAP Cloud, technical and functional application management for the SAP Cloud.

SAP Cloud

Operation of SAP systems in cloud environments, including application management, security, and interface operations. Through the SAP Business Technology Platform (BTP), we integrate and extend SAP and non-SAP systems.

SAP Basis

Technical SAP basis services for multi-platform environments, connecting transition, transformation, and ongoing operations of SAP environments across the entire system lifecycle.

SAP AM

Operation and continuous development of SAP applications, including support, DevOps, enhancements, and integrations.

Application Management Services for Non-SAP Applications

Consulting, migration, implementation, and operation of non-SAP application landscapes, including databases, web services, middleware, and cloud technologies. Support for transformation from on-premises to Azure and from traditional to containerized environments toward Kubernetes/OpenShift. Use of proprietary integrated services such as (shared) EDI and (shared) archiving/DMS/ECM (ARCaaS).

Our USPs

End-to-end responsibility with integrated governance and operational stability

Our differentiation lies in end-to-end responsibility across all layers of SAP and non-SAP landscapes, combined with the ability to operate complex environments in a stable manner and to develop them in a targeted way.

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End-to-end responsibility for the operation, transformation, and evolution of SAP landscapes

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Ability to consistently govern and operate hybrid operating models

End-to-end visibility of systems, applications, and interfaces

Established, standardized operational processes for stable operations

Experience in managing complex, established SAP landscapes

Combination of technical execution and understanding of business requirements

Flexible delivery models depending on needs and context

Further Products

Overview of our core IT services

Discover additional ways to strengthen your IT operations and better leverage your potential.

Managed Sovereign Cloud​

Our managed sovereign cloud in German data centers gives you full control over data, access, and operations, ensures data sovereignty, and integrates regulatory requirements directly into operations and architecture.

Hybrid- & Multi-Cloud Management​

With our orchestrator, we make heterogeneous hybrid and multi-cloud environments centrally manageable and establish a unified operating and governance model across all platforms.

Modern Work

Modern Work

We combine collaboration, communication, cloud, security, and AI into productive, future-ready working models, supported by a modern service desk and fast on-site support.

Managed Security & SOC Services​

We make security risks in fragmented IT landscapes transparent and manageable and transform IT security into an end-to-end model spanning governance, architecture, and operational protection.

Data & AI​

With ManageNow® for Data Analytics, we bring data, automation, and AI into operational use and create measurable impact in operations.

Modern Education: Für digitale Bildung, die funktioniert, heute und dauerhaft

Modern ​Education

With the EdTech Hub, we transform federated, evolved education landscapes into a unified operating and governance model and enable secure, scalable operations through integrated identities, platforms, and processes.